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Return & Refund Policy

What, Where, When & How to Return or Replace your item.

Our Policy

Products manufactured by ANBO Manufacturing are generally specialty items and conform to individual customer specifications. In a lot of cases, products are manufactured for one customer’s requirements and cannot be used for and would not comply with another customer’s specifications. ANBO Manufacturing, therefore, has a strict product return and invoice credit policy.

   

CUSTOM PRODUCTS ARE NONREFUNDABLE 

Customers that have purchased specialty products that conform to all purchase order specifications and requirements, with no material or manufacturing defects, will receive no credit for products returned to ANBO Manufacturing. If, however, products are returned due to project/engineering changes and modifications can be made, ANBO Manufacturing will provide the customer with a quote to modify the product.

 

STOCK PRODUCTS SUBJECT TO A RESTOCKING FEE 

Customers returning ANBO Manufacturing products typically manufactured for stock and are not specified to any individual project of the customer will be charged a 15% restocking fee for goods returned. A Return Material Authorization (RMA) must be issued prior to any products being returned.

 

When returning an item, the customer is financially responsible for covering the cost of shipping. ANBO Manufacturing will cover the shipping on return parts being sent to the customer.

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Our Mission

Mission Statement

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Our Vision

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Our Values

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